Help Guides

All Topics

• Intro to UniEC

  Overview

  Pricing plans

  UniEC admin

  Initial setup

• Your account

  Logging in

  Managing billing

  Managing your account

  Account security

  Pausing or closing your store

  Staff accounts

  UniEC Capital

  Exchange marketplace

  General Data Protection Regulation (GDPR)

• Migrating to UniEC

  Getting Started

  Considerations

  Transporter app

• UniEC community

  Ecommerce University

  Forums

  UniEC blog

  Hiring Taraxaci Experts

  Webinars

  Meetups and groups

  Follow us on Twitter

  Find us on Facebook

  Join our Partner Program

• Selling online

  Online sales channels

  Online store

  Facebook

  Amazon

  Buy Button

  Pinterest

  Google Shopping

  Messenger

  Instagram

  Shopkey

  Wholesale

  Notifications

  Online checkout

• Products

  Adding products

  Product details

  Variants

  Images

  Collections

  Selling gift cards

  Importing and exporting

  Searching and filtering

  Managing inventory

  Services and digital products

  Metafields

• Themes for your online store

  Choosing themes

  Adding, previewing, and buying themes

  Managing themes

  Customizing themes

  Structure of a theme

  Translating themes

  Password protection

  Free themes from Taraxaci

  Support for themes

• Payments

  Getting paid

  UniEC payments

  PayPal

  UniEC Pay

  Apple Pay

  Google Pay

  Amazon Pay

  Third-party providers

  Alternative payments

  Manual payments

  Payment authorization

  Chargebacks and inquiries

  Fraud prevention

  Currency formatting

  Troubleshooting

• Domains

  Adding domains

  Managing domains

  Domains terminology

• Shipping

  Shipping checklist

  Understanding shipping

  Shipping zones

  UniEC Shipping

  Rates and methods

  On-demand deliveries

  FAQ

• Orders

  Processing orders

  Fulfilling orders

  Order status page

  Creating draft orders

  Managing orders

  Exporting to a CSV file

  Searching, viewing, printing orders

  Refunding and canceling orders

  Capturing payments

  Fraud analysis

  Conversion tracking

  Recovering abandoned checkouts

  Marketing activity reports

  Contacting a Shopify store about an order

• Taxes

  US taxes

  Non-US taxes

  UniEC POS taxes

  Digital product taxes

  Tax overrides and exemptions

  GST in India

• Customers

  Managing customers

  Customer accounts

  Importing and exporting customers

  Solutions to common customer CSV problems

• Analytics

  UniEC analytics

  Google Analytics

  Analytics discrepancies

  Pinterest Tag

• Productivity tools

  CSV files

  Rich text editor

  Bulk actions

  Bulk editing

  Future publishing

  Image editor

  Keyboard shortcuts

  Free tools

  Tags

  Timeline

• Apps

  Finding apps

  Apps made by UniEC

  Working with apps

  Getting support for apps

  App permissions and personal information

  Private apps

• Dropshipping

  What is dropshipping?

  Preparing for a dropshipping business

  Creating a product line

  AliExpress Importer

• Marketing and discounts

  Developing a marketing plan

  Improving SEO

  Setting sale prices

  Using discount codes

  Adding a Facebook pixel

  Creating a Google Ads account

  Tracking Google Ads conversions

  Sharing on social media

  Email marketing

  Automating marketing with Kit

  UniEC Ping

• Affiliate Program

  About the UniEC Affiliate Program

  Affiliate tools

  Affiliate strategies

  Affiliate revenue share

  Frequently asked questions