All Topics

  • Intro to UniEC
    Overview
    Pricing plans
    UniEC admin
    Initial setup
  • Your account
    Logging in
    Managing billing
    Managing your account
    Account security
    Pausing or closing your store
    Staff accounts
    UniEC Capital
    Exchange marketplace
    General Data Protection Regulation (GDPR)
  • Migrating to UniEC
    Getting Started
    Considerations
    Transporter app
  • UniEC community
    Ecommerce University
    Forums
    UniEC blog
    Hiring Taraxaci Experts
    Webinars
    Meetups and groups
    Follow us on Twitter
    Find us on Facebook
    Join our Partner Program
  • Selling online
    Online sales channels
    Online store
    Facebook
    Amazon
    Buy Button
    Pinterest
    Google Shopping
    Messenger
    Instagram
    Shopkey
    Wholesale
    Notifications
    Online checkout
  • Products
    Adding products
    Product details
    Variants
    Images
    Collections
    Selling gift cards
    Importing and exporting
    Searching and filtering
    Managing inventory
    Services and digital products
    Metafields
  • Themes for your online store
    Choosing themes
    Adding, previewing, and buying themes
    Managing themes
    Customizing themes
    Structure of a theme
    Translating themes
    Password protection
    Free themes from Taraxaci
    Support for themes
  • Payments
    Getting paid
    UniEC payments
    PayPal
    UniEC Pay
    Apple Pay
    Google Pay
    Amazon Pay
    Third-party providers
    Alternative payments
    Manual payments
    Payment authorization
    Chargebacks and inquiries
    Fraud prevention
    Currency formatting
    Troubleshooting
  • Domains
    Adding domains
    Managing domains
    Domains terminology
  • Shipping
    Shipping checklist
    Understanding shipping
    Shipping zones
    UniEC Shipping
    Rates and methods
    On-demand deliveries
    FAQ
  • Orders
    Processing orders
    Fulfilling orders
    Order status page
    Creating draft orders
    Managing orders
    Exporting to a CSV file
    Searching, viewing, printing orders
    Refunding and canceling orders
    Capturing payments
    Fraud analysis
    Conversion tracking
    Recovering abandoned checkouts
    Marketing activity reports
    Contacting a Shopify store about an order
  • Taxes
    US taxes
    Non-US taxes
    UniEC POS taxes
    Digital product taxes
    Tax overrides and exemptions
    GST in India
  • Customers
    Managing customers
    Customer accounts
    Importing and exporting customers
    Solutions to common customer CSV problems
  • Analytics
    UniEC analytics
    Google Analytics
    Analytics discrepancies
    Pinterest Tag
  • Productivity tools
    CSV files
    Rich text editor
    Bulk actions
    Bulk editing
    Future publishing
    Image editor
    Keyboard shortcuts
    Free tools
    Tags
    Timeline
  • Apps
    Finding apps
    Apps made by UniEC
    Working with apps
    Getting support for apps
    App permissions and personal information
    Private apps
  • Dropshipping
    What is dropshipping?
    Preparing for a dropshipping business
    Creating a product line
    AliExpress Importer
  • Marketing and discounts
    Developing a marketing plan
    Improving SEO
    Setting sale prices
    Using discount codes
    Adding a Facebook pixel
    Creating a Google Ads account
    Tracking Google Ads conversions
    Sharing on social media
    Email marketing
    Automating marketing with Kit
    UniEC Ping
  • Affiliate Program
    About the UniEC Affiliate Program
    Affiliate tools
    Affiliate strategies
    Affiliate revenue share
    Frequently asked questions

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Logging in to UniEC

You can log in to UniEC on desktop.

If you enter an incorrect password during login, then you'll be asked to verify that you are not a robot on your next login attempt. You'll also be asked to complete verification steps if your browser is in private or incognito mode, or if you cleared your browsing history since your last login to UniEC. You need to wait for all images to load in each verification step before you click Verify.

For information about resetting your password, see Resetting your password. If you forget the email use to log in to UniEC, then contact support.

Resetting your password

If you are the account owner and you forget your login password, then you can reset it on your own by following these instructions. If you are a staff member at a UniEC store, then you need to contact your store's account owner to reset your password for you. Only the account owner can reset a store password.

The steps to reset a password are the same with two-step authentication enabled.